A disability property rental in central London
This disability property rental in central London required a complex deal within a very tight timeframe.
We were first contacted in November to identify a new rental property for a tetraplegic client, whose current tenancy was coming to an end due to a refurbishment in December. This gave us very little time to complete a property search, negotiate a tenancy and secure a property before the New Year.
Because of the nature of the client’s disability, there were very specific requirements for this property. We identified a 3-bedroom penthouse apartment, which already had 3 wet rooms installed (a rare find in central London at short notice), thanks to our team’s expertise and extensive knowledge of the sector.
We initially vetted the property before arranging a second viewing with the case manager. The property was then shared in our bespoke client site so that everyone concerned with the case could view the property remotely. With everyone in agreement, we subsequently made an offer on behalf of our client.
We were always bound to face market competition for a property like this, however, we were able to negotiate with the agent despite a series of complexities related to the tenancy. The agent had no previous experience dealing with a disability rental but we were able to manage the negotiations and give them confidence of the security of our client’s proposed tenancy.
Unfortunately, with an agreement in place just days before Christmas, we were informed that the tenancy would not be completed before January. At this point we set to work ensuring the agent could complete the correct documentation, whilst liaising directly with the owner of the estate agent to explain the severity of the situation for our client.
Despite the tight deadline and numerous setbacks, our team’s expertise and understanding of the private rental sector meant that we were able to secure the property for the client, who moved in on Friday 22nd December. The end result was more than a stunning 3-bedroom penthouse; it was a property that improved the client’s quality of life whilst avoiding distress and turmoil during the festive period.